version May 2018
Your privacy is important to us at Hälsingbo Forest Garden HB and we are responsible for the personal information you provide to us. For you as a customer / visitor / user of our products and services to feel safe so describes this privacy how Hälsingbo Forest Garden HB treats, store and manage your personal data.
Hälsingbo Forest Garden HB is the data controller and is responsible for all data provided by you in contact with us, which may be on the website, via telefon, email or directly on the visit to the nursery / Putt Myra forest garden, on any of our courses, lecture, fairs or otherwise.
Our contact details are:
Hälsingbo Forest Garden, Pipe and Foundry Hälsingbo 424, 77674 Stjärnsund
Tel. 072 923 9153, firstname.lastname@example.org
This policy applies to users who visit and / or trade anything on the website https://skogsträdgården.stjärnsund.nu. It also applies to the use of any of our products and / or services and our channels on social media.
Personal information is information that individually or in combination with other information can be used to identify you as a user as a natural living person. It can, for example. be thy name, Your e-mail address or phone number.
3. Data Hälsingbo Forest Garden HB collect and how it is used
Our primary purpose in order to process your personal data is for us to fulfill commitments to you as a user / customer but we also collect information about you that is not yet a customer but wish to be contacted by us.
As data controller has Hälsingbo Forest Garden HB responsibility for your personal data is treated securely and GDPR followed. We do not process sensitive personal data unless there are specific consent to handle these.
Hälsingbo Forest Garden HB protect your personal information through a combination of technological and organizational solutions. The access system is required for access to all of Hälsingbo Forest Garden HB:s systems that handle personal data. Our employees as well as personal data assistants and assistants to follow Hälsingbo Forest Garden HB:internal information security policy.
Personal data sent to Hälsingbo Forest Garden HB without requested will not be kept longer than a month, exemption relates to unsolicited applications as well as support- or contractual cases.
5. How cookies
Cookies are stored on your computer to save away the basket in connection with the purchase on the website. Cookies are also used to provide you with a personalized experience on our site and for the site to function properly.
Hälsingbo Forest Garden HB:website contains Cookies. These are small text files placed on your computer by the web server. Cookies serves as an ID and lets the website works in the best possible way.
- Controls how the site is used by looking at traffic patterns. We can therefore design the page to give you the user the best experience
- Saves it down as you shop in a shopping cart
- Collects and analyzes behavioral data based on use of the website and services to improve the user experience and also enabling personalized communications and messages to the user.
There are two types of cookies, and both can be used on Hälsingbo Forest Garden HB:website. The first type, called permanent cookie, save a file remains on your computer. It is used, for example, to adapt a website visitor's preferences, choices and interests as well as the statistical monitoring. The second type is called a session cookie. Meanwhile, a visitor is on a web page, stored temporarily in memory in the visitor's computer. Session cookies are deleted when you close your browser. On Hälsingbo Forest Garden HB:website is also third-party cookies including Google Analytics. The aim is to understand how our site is used and to improve the, and be able to do targeted advertising. If you do not wish to receive cookies, you can modify your browser settings for cookies, and you can also block cookies. Note that if you block cookies you will not be able to use all the functions on Hälsingbo Forest Garden HB:website.
7. Transmission of information
Hälsingbo Forest Garden HB saves its information in the EU. Accounting data is stored in Sweden or the Swedish Tax Agency approved country. We do not sell any customer information to third parties.
8. your rights
You who have acted in Hälsingbo Forest Garden HB https://skogsträdgården.stjärnsund.nu have the following rights:
You have the right to obtain information on which personal data treatments made with us.
You have the right to request a transcript where you can see the personal data treatments we have about you in.
You have the right to request correction if we have errors about you.
You have the right to be deleted under these conditions:
- The data is no longer needed for the purpose they were collected.
- If the data stored with your consent, and you revoke consent.
- If the treatment is based on a balancing of interests, and there are legitimate reasons that outweigh your interest.
- If personal data have been processed illegally.
- If you object to the processing for direct marketing purposes.
The right to be deleted does not apply if we are required by law (t. ex. the Accounting) to retain data.
You have the right to data portability (the right to have your personal data moved) provided that the legal basis of the consent or agreement and that you can get the personal data that concerns you, that you have provided or generated by your actions / activities.
You have the right to request a restriction of treatment, but do not get requests fulfilled if there is a requirement that the treatment is done to the product / service to work.
You have the right to object to the processing of personal data and Hälsingbo Forest Garden HB will then cease treating a while the issue is being investigated.
You have the right to complain to the Privacy Authority of treatments performed by us.
If you want to rely on any of your rights, please contact us at email@example.com.
9. Purpose and legal basis for the processing of your personal data
When the customer enters into a contract with Hälsingbo Forest Garden HB you to provide certain information about you. The information you provide may be, for example,:
as a customer: First name, Surname, Company / organization, E-post, Person-/org.nr, VAT number, Adress, zip code, place, Land, phone number.
For orders: ip-adress, E-post, Passenger / organization number, VAT number, Adress, Business, First name, Surname, Adress, zip code, place, phone number.
We may also treat other personal information about you that you provide to us as a customer.
For these purposes, we treat your personal data to fulfill our agreement or take any action that you ask before signing a contract:
If you as a customer or representative of a company making a purchase or entering into an agreement, we treat your personal data in order to administer our customer relationship, including your payment. We also deal with these tasks in order to fulfill our obligations under the agreements you have made with us and to provide you with the information about the products and services you have requested from us, t.ex. to send reminders. The processing of personal data and information on your purchases can be treated to give you adequate information and support on the use of the products you bought from us, or to troubleshoot and be helpful when you want to return a product that you bought from us.
For these purposes, we treat your personal data on the basis of a balance of interests:
We treat your contact information to communicate with you as a customer or representative of the customer by sending direct mail and newsletters, service reminders and customer surveys by mail, e-mail or sms. Our legitimate interest is to be able to communicate with you as a customer or customer representative for marketing purposes.
The processing of personal data and information on your purchases can be treated to give you adequate information and support on the use of the products you bought from us, or to troubleshoot and be helpful when you want to complain about a product you purchased from us or give advice and tips for new purchases of products from us. Purchase of such. nut trees is a durable and be the customer relationship may last for a lifetime. Therefore, we will process your personal data for this purpose for a long period and as long as this interest may remain.
For these purposes, we treat your personal information if you have consented to this:
If you have agreed to receive direct marketing such as eg. newsletter by e-mail or text messages from us, we treat your details for this purpose for a long period.
In addition to the processing of your personal information listed above, we also perform the treatment that is necessary to follow the law, regulation or administrative decisions. For example, we store data on your agreement with us and purchase history to the extent necessary to comply with applicable accounting legislation and tax law.
10. How long do we keep your personal information?
We never treat your personal data for longer than is permitted by applicable law, Regulation, practice or authority decision. Personal data that we process in order to fulfill our agreement with you is treated as a starting point for the time that is necessary for us to be able to administer the contractual relationship and fulfill our obligations in relation to you. To follow mandatory law, because you have given your consent to it or because we are entitled to do so according to a balance of interests, we may save your personal information for a long time.
11. Changes of this privacy
12. Contact Us
If you want to exercise your rights under the above or want to get in touch with us because of our treatment of your personal data, you can do this by contacting us by mail or firstname.lastname@example.org . Our contact information shown above.